FAQ | Nooga Shuttles

1. How much does it cost to rent a charter bus?

Charter bus rental costs can vary depending on several factors, such as the duration of the trip, distance traveled, type of vehicle selected, and the time of year. For the most accurate estimate tailored to your specific transportation needs, please contact us directly for a customized quote.

2. What types of vehicles are available in your fleet?

Our diverse fleet accommodates groups of all sizes and includes:

• Luxury SUVs (6 passengers)
• Mini Coaches (14–31 passengers)
• Standard Coaches (40–56 passengers)
• Trolley (22 passengers)

Each vehicle is equipped with modern amenities to ensure a comfortable and enjoyable ride.

3. What amenities are included in your charter buses?

Our charter buses come with a range of amenities, such as:

• Air conditioning
• Reclining seats
• On-board restrooms (available in larger coaches)
• Wi-Fi and power outlets
• Audio/Visual equipment
• Ample luggage storage

Please let us know your specific requirements when booking.

4. How far in advance should I book a charter bus?

We recommend booking as early as possible to ensure vehicle availability, especially during peak seasons like spring and summer. For large events or specific vehicle requests, booking several months in advance is advisable.

5. Can I rent a bus for a one-way trip?

Yes, we offer both one-way and round-trip services. Please note that one-way trips may incur additional fees, such as a "deadhead" charge, to cover the cost of returning the vehicle to our base.

6. Are your drivers professionally trained and licensed?

Absolutely. All our drivers hold Commercial Driver’s Licenses (CDL) with passenger endorsements and undergo regular training and background checks to ensure safety and professionalism.

7. Is there a minimum rental duration?

Typically, there is a minimum rental duration of 4–5 hours, but this can vary depending on the specific service and vehicle type. Please contact us to discuss your particular needs.

8. Do you provide transportation services for weddings and corporate events?

Yes, we specialize in transportation for various events, including weddings, corporate functions, special occasions, and airport transfers. Our team can assist in planning and executing transportation logistics to ensure a seamless experience.

9. What is your cancellation policy?

Our cancellation policy varies based on the timing of the cancellation:

• More than 14 days prior to departure: 10% fee
• 2 to 14 days prior: 25% fee
• 1 to 2 days prior: 50% fee
• Within 24 hours: 100% fee

Please refer to our full cancellation policy for detailed information.

10. How can I get a quote or make a reservation?

You can request a quote or make a reservation by:

• Calling us at (423) 896-2555
• Emailing sales@noogashuttles.com
• Filling out the contact form on our website

Our team is ready to assist you with your transportation needs.